* some experience with the indo german consultancy services ltd (igcs)

Posted on April 23rd, 2010 by Alex. Filed under Experiences with Companies, India.


To pursue the PhD program in India, a foreign national needs a Research Visa. Usually the visa application form and the passport is sent along with the necessary documents to the Indian embassy in Frankfurt which is responsible for the area I lived in. However two (or so) years back, the service of receiving the forms and sending them back together with consultation has been outsourced to an agency called Indo German Consultancy Services Ltd (IGCS). So I started to apply for the Research Visa through the IGCS and then the odyssey started. Concluding from my experiences with the IGCS seems that not many have the idea to do their PhD in India. Here is a history of events:

August/September 2007:
Started to gather information about Research Visa. Although mentioning the whole background to IGCS and stressing out, that I want to to PhD in India, the IGCS in Frankfurt claimed that a Research Visa either does not exist or that it is the same as the Student Visa.

Even information read from the homepage Ministry of Human Resources and Development and from the Indian embassy in Japan to IGCS people in Frankfurt and Cologne saying that there exists a Research Visa, was answered with one of the well known replies above. Due to that (I mean the IGCS people are supposed to be the professionals regarding visa questions, aren’t they?) I applied for a Student Visa in November 2007.

Then I had a long fight with IGCS and the Academic Deputy Registrar, Mr. S., about Research and Student Visa for the next 2 months. Mr. S. insisted on the Research Visa, whereas the IGCS had obviously difficulties to believe what Mr. S. said, and even more difficulties to check out the existence of the Research Visa by themselves.

27.12./28.12.08:
Mr. T from the IGCS was suddenly aware of a Research Visa after 4 months of quarreling.

January 2008:
I won the scholarship for PhD students of the German Academic Exchange Service (Deutscher Akademischer Austausch Dienst – DAAD). They also will take care of the prospective scholars and sent the application form for the Research Visa. They collected all applications from all scholars and sent it in one single packet to the Indian embassy in Berlin. The Indian embassy in Berlin forwarded the application for visa approval to Delhi. However in the meantime there was a circular from the MHRD (Ministry of Human Resources and Development) that “the power for issuing the visa has been fully delegated to the Indian missions abroad”.

On January 5th, I moved to the Indian Institute of Science so that I do not loose any more time and started my career as a Project Assistant for which the Student Visa was sufficient.

September 2008:
The duration in which the Research Visa is issued, was said to be between 4 and 8 months. In September the 9th month started, so I started to check out the current status of the Research Visa application.

October 2008:
It took a month of research to figure out, what has happened to my visa application. I believe it had been thrown away due to the circular letter and due to the following reasons:
Nobody I called up in Delhi was able to tell me anything about the visa as if it does not exist. Mr. P. the section officer of the MHRD responsible for Research Visa never heard anything about my application.

So I reapplied once again, but this time I made sure that the circumstance are set and that the Indian embassy and the IGCS are aware of this application. I sent the complete application set to the IGCS in Hamburg (because they answered the phone [I called all IGCS offices and embassies randomly] and only IGCS Hamburg was very professional and gathered information FIRST, before telling some invented facts such as “Research Visa? Doesn’t exist.”). However they insisted that I gave an address of correspondence in Germany. So I gave the one of my brother who stays in North Rhine-Westphalia. The IGCS figured out that the Indian embassy in Hamburg is not responsible since my brother lives in the wrong state, and therefore forwarded the application form to Frankfurt.

With the people in Hamburg it has also been clarified that for application submission I do not need to be in Germany itself. For collecting the visa, it is compulsory.

November 2008:
A reply by Dr. S. from the IGCS in Frankfurt about the progress of the visa application said, that I have to be in Germany for the paper submission. That is a contradiction to the statement above. A reply to that asking for clarification was without any response till now. More important: Also asking for a status update about the progress was without any reply at all so far.

December 2008:
I lost the DAAD scholarship, because it is in cooperation with the Indian Council of Cultural Relations (ICCR) in Delhi. Since I did not get the visa for more than 1 year, they canceled my application. So thanks to the IGCS and their inability to verify information, I lost a scholarship of EUR1052 a month for three years. I also would like to mention that for every application the IGCS collected nicely EUR13.50 for their “consultation”.

January 2009:
I got my visa without the “help” of the IGCS, but the scholarship is gone.

August 2009:
I sent another mail to the IGCS and received feedback almost immediately. If it is an automated reply or not, we will see. Mr. S. J. replied that he will look into that matter, but it might require some time.

November 2009:
So far no more word from Mr. S. J. A kindly reminder was also left without a reply.

As you can see, I made a very bad experience with IGCS and I know some others who have the same difficulties. Unfortunately there is not much of an alternative, if you need a visa for visiting India. I recommend to show no patience towards them and to camp in front of their door, if necessary, to get things settled. Do not listen to any information IGCS provides but get the information by yourself through the Internet or friends. Due to some legal reasons I had to blank out the names I had contact with.



2 Responses to “some experience with the indo german consultancy services ltd (igcs)”

  1. specialmed Says:

    Hi, I am a French student in PhD in India, and I lived the same story. fortunately with the help of numerous people and steady nerves, I got the visa issue sorted it out but I am still struggling for this Research Visa to be recognised by my university. With your agreement I would like to publish your story as another case of research visa issue in my report and blog.you can contact me through this e.mail.
    Im staying in Delhi and I will be in India (hopefully) for the next five years.

    sylvie

    [REPLY]

    jitu Reply:

    Sorry to hear about your struggle.
    Certainly you can publish this story in your report. I also know of another one, who is staying in Kolkatta having the same problems. Long time that I heard anything from him. I am hoping, he is alright.
    Good luck in Delhi (I was there last weekend).

    [REPLY]

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